Privacy Policy

1. Information We Collect

We collect personal information only when an order is placed, including:

• Name
• Contact number
• Email address
• Shipping address
• Order and transaction details

We do not:

• Create user accounts
• Use cookies
• Track users for advertising purposes

2. How We Use Your Information

Your information is used strictly for:

• Processing and fulfilling orders
• Shipping and delivery
• Order communication and support
• Improving operational efficiency and customer experience

3. Information Sharing

We do not sell or rent your personal information.

Your data may be shared only with trusted third parties such as:

• Payment processors
• Logistics and courier partners
• Technical service providers

This sharing is strictly limited to fulfilling your order and operating the website.

4. Payment Security

• Payments are handled by secure third-party payment gateways.
• Rowh does not store card numbers, banking information, or payment credentials.

5. Data Retention

• Order-related data is stored only as required for business operations, legal compliance, and customer support.
• We take reasonable steps to protect your data from unauthorized access.

6. Your Consent

By using our website and placing an order, you consent to the collection and use of your information as described in this Privacy Policy.

7. Changes to This Policy

• We reserve the right to update this Privacy Policy at any time.
• Changes will be effective immediately upon posting on the website.

8. Contact Us

For privacy-related questions or concerns: Email: support@rowh.in